Happy Administrative Professionals Day! 💙

Today we celebrate the incredible admin professionals across CSS who keep everything moving.

Word cloud featuring various roles in administration and performance such as Personal Assistant, Operational Manager, Team Leader, and Human Resources on a blue background.

By the nature of it’s complexity CSS has a vast number of administrative roles and functions. Below we have a number of short biographies which hope to allow a glimpse into each of the care divisions that support CSS services:

Image of a smiling young man named Mohammed Ali, who is an HR Assistant in Corporate Services at NHS Foundation Trust. The image features details about his role supporting patient care, the behind-the-scenes nature of his work, and pride in teamwork and problem-solving.

Image featuring an introduction to Andrea Palmer-Baker, Service Manager at the Community Diagnostic Centre in North Manchester. The text highlights her role in ensuring patient safety and service quality, as well as her professional background and commitment to healthcare.

A professional graphic featuring Jill Nixon, Operations Manager in Clinical Radiology. The text outlines her daily support for patient care, insights about her job, and pride in her team's dedication to improving patient experiences.

An informational poster featuring Veronica Manning, Divisional Operational Manager for Allied Health Professions at NHS Manchester University. The text highlights her role in coordinating patient appointments, improving healthcare access, and embracing digital solutions for better patient outcomes, along with a prideful statement about her team's dedication.

Professional portrait of Louise Eyres, Head of Programme Management Office at NHS Manchester University. The image includes her name and title, alongside a description of her role in coordinating service transformation programs and leading project teams.

Your roles are far more than diaries and emails. You organise, coordinate, problem‑solve, data‑manage, support patients, and quietly hold services together through constant change. Your knowledge, judgement and commitment make a real difference to our teams and to the care we provide.

We see your professionalism.
We value your expertise.
We appreciate you more than one day can capture.

Thank you for everything you do – and for doing it with care, pride and resilience.

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